This Privacy Policy applies to all members using the 495bet website. By using our services, you are considered to have accepted the terms of this policy.
1 Introduction
495bet is a trusted online gaming platform in Bangladesh. We believe that protecting our members' privacy is not just a legal obligation — it is an ethical responsibility. This Privacy Policy is designed to give you a clear understanding of how 495bet handles your information.
When you create an account on 495bet, play games, make a deposit, or contact support — we receive certain information each time. This document details what we collect, how we use it, and how we keep it secure.
This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. We treat the security of your personal information as our highest priority under all circumstances.
2 What Information We Collect
495bet collects different types of information from various sources. Below is a detailed breakdown of the data we collect:
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Phone number, email address | Account Communication & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Data | Betting history, game logs, wins and losses | Service Improvement & Responsible Gaming |
| Cookies & Tracking | Session cookies, preference storage | Improving User Experience |
We only collect information that is strictly necessary to provide our services. 495bet never requests or collects data beyond what is needed.
3 Use of Information
495bet uses your information only for specific, legitimate purposes. The main reasons we process your data are:
- Account Management: Creating, verifying, and keeping your account secure.
- Service Delivery: Game management, deposit and withdrawal processing, and bonus distribution.
- Security Assurance: Fraud detection, prevention of multiple accounts, and anti-money laundering measures.
- Contact: Important updates, transaction confirmations, and support.
- Responsible Gaming: Monitoring gaming habits to identify and prevent addiction risks.
- Service Improvement: Improving user experience and overall platform quality.
- Legal Obligations: Complying with applicable laws and regulations.
We seek your consent before using your information for marketing or advertising purposes. You may opt out of promotional communications at any time.
4 Information Sharing & Disclosure
495bet never sells your personal information to third parties. However, your data may be shared in the following limited circumstances:
- Payment Processors: Sharing the necessary information with bKash, Nagad, and similar services to complete transactions.
- Law Enforcement Agencies: Sharing information with relevant authorities in response to lawful orders or legal obligations.
- Technology Partners: Service providers that assist in operating our platform, all bound by strict confidentiality agreements.
- Fraud Prevention: Reporting suspicious activity to an industry-standard fraud prevention network.
Before sharing your information with any third party, 495bet ensures that they provide an equivalent level of privacy protection. Your data is never sold for commercial purposes and never will be.
5 Data Storage & Retention Period
495bet stores your information on secure, encrypted servers. How long your data is retained depends on its type and purpose:
- Active account data is retained for as long as the account remains active.
- After account closure, data is generally retained for up to 5 years to meet legal obligations.
- Financial transaction records are retained for a defined period in accordance with anti-money laundering regulations.
- Once the retention period expires, data is securely deleted or anonymized.
Your data may be stored in secure data centers within Bangladesh or internationally. Wherever it is stored, 495bet ensures the same standard of protection applies.
6 Cookie Policy
495bet uses cookies on its website. Cookies are small text files stored in your browser that help make the site easier to use. We use the following types of cookies:
- Essential Cookies: Login session, language preferences, and security-related cookies. The site cannot function properly without these.
- Functional Cookies: To remember your preferences and settings, such as theme and language selection.
- Analytics Cookies: To understand which parts of the site are used most, helping us improve our services.
You can manage or block cookies through your browser settings. However, blocking certain essential cookies may cause some features of the site to stop working.
495bet does not use cross-site tracking cookies and does not share cookie data with advertising networks. Our use of cookies is entirely aimed at improving your experience.
7 Your Rights
As a 495bet member, you have the following rights over your own data:
Right of Access
You have the right to know what information 495bet holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Where no legal obligation exists, you may request that your data be deleted.
Right to Restrict Processing
You may request that we restrict the use of your information for specific purposes.
Data Portability
You can receive your data in a common format and have it transferred.
Right to Object
You may object to the use of your information for marketing or profiling purposes.
To exercise these rights, please contact our support team. We typically respond to requests within 30 business days. Some requests may not be fully fulfilled for legal reasons, in which case we will explain why.
8 Security Measures
495bet protects your information with industry-leading security measures. Our multi-layered security framework includes:
- TLS/SSL Encryption: All data transmitted between your browser and our servers is encrypted with 256-bit SSL.
- Two-Factor Authentication (2FA): Members can enable 2FA to add an extra layer of protection to their account.
- Firewall & DDoS Protection: Advanced server-level firewalls and intrusion prevention systems.
- Regular Security Audits: Monthly system audits conducted by independent security experts.
- Staff Training: Only authorized personnel have access to limited data, and they are bound by strict confidentiality agreements.
- Anomalous Activity Detection: When our automated systems detect suspicious logins or transactions, immediate action is taken.
No security system is completely foolproof, but 495bet continuously works to improve its systems. If you notice any security-related issue, please let us know immediately.
9 Minor Protection
495bet strictly does not provide services to anyone under the age of 18. We take the following measures to enforce this:
- Date of birth is collected at registration for age verification purposes.
- Age is verified through identity documents during the KYC process.
- If any account is found to belong to a person under 18 years of age, the account will be closed immediately.
- No information is collected from minors, and any data collected inadvertently is deleted immediately.
If you become aware that a minor has created an account on 495bet, please notify our support team. We will take prompt action.
10 Policy Updates
495bet may update this Privacy Policy from time to time. Reasons for changes may include:
- Launching new services or features.
- Legal or regulatory changes.
- Enhancing security measures and following industry best practices.
- Clarifications based on user feedback.
For significant changes, we will post a notice on the website and endeavor to notify members by email. Continued use of 495bet after any changes constitutes acceptance of the updated policy. The date of the latest update will always be shown at the top of this page.
11 Contact Us
For any privacy-related questions, requests, or concerns, please reach out to us. Our dedicated Privacy Team is ready to help:
For privacy-related complaints, we first try to resolve the matter amicably. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant authority under applicable law.